Safe Play Commitment

Responsible Gambling at 988wim

Gambling should be an enjoyable form of entertainment — never a source of stress or financial hardship. Here is everything 988wim provides to help you stay in control.

18+

Strictly for adults 18 and over, or the higher minimum required by the operator's license jurisdiction.

Our Commitment to Responsible Play

At 988wim, responsible gambling is not a checkbox — it is a foundational part of how the platform is built. We believe that every player across Pakistan deserves access to the tools and information they need to make informed choices about how, when and how much they gamble.

The reality is that for most people, gambling on 988wim — whether it is watching Pakistan cricket odds move in real time during a PSL Twenty20 match, playing a late-night slot session or following a live dealer table — is a legitimate leisure activity. But for a smaller number of users, gambling can develop into a habit that causes genuine harm. 988wim takes that risk seriously, and we have built a suite of player protection tools that are available to every account holder, at every membership level, at any time.

This page sets out our full responsible gambling framework: the tools available to you, how to use them, what warning signs to watch for, and where to find independent support if gambling becomes a problem. Please read it carefully, even if you feel entirely in control of your play right now.

Always remember: gambling involves financial risk. Past results do not predict future outcomes. Never gamble more than you can afford to lose outright, and treat any winnings as a pleasant surprise rather than an expectation. If gambling is no longer enjoyable, stop and seek support.

Legal Status in Pakistan

Online gambling may be restricted or prohibited under the Prevention of Gambling Act 1977 and other applicable Pakistani legislation. 988wim does not represent that accessing or using this Platform is lawful in Pakistan. Each user is solely responsible for determining the legal position in their own jurisdiction. This page does not constitute legal advice.

Quick Access — Player Tools
Set a Deposit Limit

Log in → Account Settings → Responsible Gambling → Deposit Limits. Changes take effect immediately for reductions.

Set a Loss Limit

Log in → Account Settings → Responsible Gambling → Loss Limits. Choose daily, weekly or monthly caps.

Set a Session Time Cap

Log in → Account Settings → Responsible Gambling → Session Reminders. Receive alerts and automatic pauses.

Request Self-Exclusion

Contact 988wim support via live chat or email any time. Self-exclusion is processed promptly and takes full effect within one business day.

Player Protection Tools

Every tool listed below is free, available to all 988wim account holders and can be activated at any time — no questions asked.

Deposit Limits

Cap the total amount you can deposit into your 988wim account over a daily, weekly or monthly period. Once a limit is set, it cannot be increased until a mandatory cooling-off period has elapsed. Reductions take effect immediately.

Loss Limits

Set a maximum net loss threshold for any defined period — daily, weekly or monthly. When your loss reaches the limit you have set, your account will automatically prevent further real-money play until the period resets.

Session Time Reminders

Choose how long a single play session should last. When your chosen time is reached, you will receive a clear on-screen notification. You can also set automatic session endings that log you out after a specified period.

Reality Checks

Enable periodic pop-up reminders during play that display how long you have been logged in and your net win or loss for the current session. Reality checks are especially useful during extended cricket or live casino sessions.

Cooling-Off Period

Request a temporary account suspension lasting anywhere from 24 hours to several weeks. During a cooling-off period, your account is fully inaccessible for real-money play. The pause cannot be lifted early once activated.

Self-Exclusion

Request a full self-exclusion for a minimum period of six months or on a permanent basis. All marketing communications are suspended immediately. 988wim will make every reasonable effort to honour self-exclusion across all channels.

How to activate any tool: Log in to your 988wim account, navigate to Account Settings → Responsible Gambling, and select the relevant tool. Alternatively, contact our 24/7 support team via live chat or email at [email protected] and a member of the team will assist you directly — no waiting and no judgment.

18+

Adults only — or the higher minimum age required by the operator's licence jurisdiction.

Adults-Only Access Policy

988wim operates a strict adults-only policy. No person under the age of 18 — or the higher minimum age required by the applicable operator licence jurisdiction — may register an account, deposit funds, place bets or access any real-money feature of the Platform.

Age verification is a mandatory part of the account registration and KYC process. All users are required to submit a valid government-issued identity document confirming their date of birth before withdrawal of any funds is permitted. In cases where age cannot be verified promptly, the Operator may restrict account activity pending the outcome of verification.

Where we have reason to believe that a minor has accessed the Platform — whether reported by a parent, guardian or flagged through our internal checks — we will immediately suspend the account, refund any deposited funds and permanently delete associated personal data to the extent required by law.

Protecting Young People at Home

If you share a device, computer or tablet with someone under the minimum gambling age, we strongly encourage you to:

  • Install parental control software on all shared devices;
  • Never save your 988wim login credentials in a browser on a shared device;
  • Log out of your account completely after each session;
  • Have an open conversation with young people in your household about the risks associated with gambling.

Warning Signs of Problem Gambling

Recognising the early signs is the first step toward getting back in control. Be honest with yourself when reading this list.

01
Chasing Losses

Placing larger or more frequent bets to try to recover money you have already lost — often leading to deeper losses and a cycle that is difficult to break.

02
Gambling with Essential Funds

Using money set aside for rent, utility bills, food, school fees or other necessities to fund gambling sessions — a clear sign that play has moved beyond entertainment.

03
Inability to Stop

Repeatedly attempting to cut down or stop gambling but finding yourself unable to do so, even when you recognise it is causing problems in your life.

04
Neglecting Responsibilities

Missing work, academic commitments, family events or important social obligations because of time spent gambling — whether physically or on a mobile device.

05
Borrowing or Lying About Money

Borrowing money from family, friends or lenders to fund gambling, or being dishonest with people close to you about how much you have been spending or losing.

06
Gambling as an Escape

Using gambling as a way to cope with stress, anxiety, loneliness or depression — finding that you only feel okay when you are actively playing, and uncomfortable when you are not.

07
Escalating Bets for the Same Excitement

Needing to wager progressively larger amounts to feel the same level of excitement or satisfaction that smaller bets once provided — a sign of developing tolerance.

08
Irritability When Not Gambling

Feeling restless, irritable or anxious during periods when you are not able to gamble, or when you try to reduce your gambling activity.

If you recognise two or more of the above signs in your own behaviour, we strongly encourage you to use the self-exclusion tool or cooling-off period available in your 988wim account settings, and to reach out to an independent support organisation listed in the section below. You do not need to wait until things feel out of control — early action makes a real difference.

Quick Self-Assessment

Answer these questions honestly. If you answer "yes" to three or more, consider reaching out for support.

1.Have you ever spent more money or time gambling than you originally planned to?
2.Have you ever gambled to escape feelings of stress, worry, boredom or unhappiness?
3.Have you ever tried to win back money you have lost by gambling more?
4.Have you ever borrowed money or sold something in order to fund your gambling?
5.Have you ever hidden the extent of your gambling from family members or close friends?
6.Has gambling ever caused serious problems in your relationships, work or studies?
7.Have you ever felt restless or irritable when attempting to stop or cut down on gambling?
8.Have you ever used essential household funds — for example, rent or grocery money — to gamble?

This assessment is for personal reflection only. It is not a clinical diagnostic tool. If your answers concern you, please contact a responsible gambling support organisation or activate the self-exclusion tool in your 988wim account.

Tips for Staying in Control

These habits can make a real difference to how you experience gambling — whether you are following PSL matches from Lahore, live casino games from Karachi, or sportsbook markets from anywhere in Pakistan.

Set a Budget Before You Start

Decide exactly how much PKR you are willing to spend before you open the Platform. Treat that amount like money spent on any other form of entertainment — not an investment you expect to recover.

Use Time Limits Every Session

Set a session time reminder in your account settings before each play session. When the reminder fires, finish the current round and stop. Avoid "just one more" thinking.

Never Chase Losses

A losing session is a losing session. Doubling up or playing longer to try to recover losses almost always makes the situation worse. Accept the loss and close the Platform.

Take Regular Breaks

Step away from the screen periodically — especially during long sportsbook sessions covering international cricket or UFC events. A short break helps you make clearer decisions.

Do Not Gamble Under Emotional Pressure

Avoid gambling when you are stressed, upset, tired or under the influence of alcohol. Emotional states impair judgement and make it far harder to stick to your budget.

Keep Other Activities in Your Life

Gambling works best as one activity among many. Maintaining friendships, hobbies and physical activity outside the Platform reduces the risk of it becoming your primary source of stimulation.

How to Request Self-Exclusion

Self-exclusion is the strongest protection tool 988wim offers. Here is exactly how to activate it.

1
Contact Support

Open the live chat on the Platform (available 24 hours a day, 7 days a week) or email [email protected]. Clearly state that you want to request self-exclusion.

2
Choose Your Exclusion Period

Select a minimum of six months, one year, five years or a permanent exclusion. 988wim recommends choosing at least six months to give yourself adequate time to reflect.

3
Verify Your Identity

The support agent will verify your account identity before processing the request. This step ensures the exclusion is applied to the correct account without delay.

4
Exclusion Activates

Your account will be suspended within one business day. All promotional emails and marketing notifications will be stopped immediately. You will not be able to reopen the account until your exclusion period has fully expired.

5
Seek Additional Support

We strongly recommend contacting an independent responsible gambling organisation during your exclusion period. Peer support and professional counselling can make a significant difference in maintaining your break from gambling.

Important: Self-exclusion requests are irreversible for the chosen period. 988wim will not accept requests to lift a self-exclusion early under any circumstances. This is intentional — it protects you from making impulsive decisions during a moment of vulnerability.

Independent Support Resources

If you feel that gambling has become a problem, these internationally recognised organisations provide free, confidential assistance.

GamCare

GamCare (gamcare.org.uk) provides information, advice, support and free counselling for anyone affected by problem gambling. Services are available online and by phone, with trained advisors available around the clock.

Gamblers Anonymous

Gamblers Anonymous (gamblersanonymous.org) is a fellowship of men and women who share their experience, strength and hope with each other to help solve their common problem and help others to recover from gambling disorder.

BeGambleAware

BeGambleAware (begambleaware.org) offers free tools, advice and a directory of treatment services for anyone struggling with gambling-related harm, as well as guidance for families and friends who are concerned about a loved one.

Need Help Right Now?

If gambling is causing immediate financial crisis or emotional distress, please reach out to a support organisation today. GamCare's National Gambling Helpline (available in the operator's licence jurisdiction) offers 24/7 confidential support. You can also contact 988wim support any time to activate self-exclusion or a cooling-off period — no appointment necessary.

Support resource names are cited for informational purposes only. 988wim has no affiliation with or commercial relationship with any of the organisations listed above.

Responsible Gambling Reminder: Gambling is intended for adults aged 18 and above, or the higher minimum age required by the operator's licence jurisdiction. It is a form of entertainment — not a way to generate income. 988wim does not represent that gambling is legal in Pakistan. Local laws, including the Prevention of Gambling Act 1977, may restrict or prohibit online gambling. Users are responsible for compliance with the laws applicable in their own jurisdiction.

Play Smart. Stay in Control.

Responsible gambling tools are available to every 988wim account holder at no cost. Set your limits today, explore the FAQ for answers to common questions, or return to the homepage to continue playing within your means.

18+ only, or the higher minimum required by the operator/license jurisdiction. Please gamble responsibly. Local laws may restrict gambling.